Legal
Privacy Policy
How we collect, use and protect your personal data.
Laygos Watercrafts Privacy Policy
Effective date - 4th October, 2026
This policy explains how Laygos Watercrafts collects, uses, shares and retains personal data when you enquire about, book or use our services, visit our venues or interact with us online. It also explains your choices and rights under applicable Nigerian data protection law, including the Nigeria Data Protection Act 2023.
1. Who we are
Laygos Watercrafts operates from The Wings Complex, Ozumba Mbadiwe, Victoria Island, Lagos, Nigeria. References to “Laygos”, “we”, “us” and “our” mean Laygos Watercrafts. We are the data controller for personal data whose purposes and means of processing we determine.
This policy covers our booking and customer communications and our boats, events and experiences, including The Floating Club and Lusso. Independent payment providers, social media platforms and other third parties may process personal data under their own privacy notices.
2. Personal data we collect
We collect the name, email address, telephone and WhatsApp numbers you provide, your booking details and the information contained in enquiries, correspondence and requests. Booking records may include the experience booked, date, guest numbers, payment status, changes, cancellations and refunds. We also process consent records and photographs or videos as described below.
Payment card details are collected and processed by our payment provider and are not stored on our systems. We may receive transaction references and payment confirmations needed to administer bookings and resolve payment queries.
Please provide only information reasonably needed for your request. If you supply another person’s details, you must have authority to do so and make this policy available to them. If you give image consent for another adult, you must have that person’s specific authority for the stated use; organising a group booking alone does not establish that authority.
Where information is necessary to process a booking, arrange a payment or meet a legal requirement, failure to provide it may prevent us from confirming or delivering the relevant service. Optional promotional consent is not a condition of booking.
3. How we use personal data
We use personal data to respond to enquiries, administer and deliver bookings, communicate changes and reminders, issue receipts, process cancellations and refunds, and provide customer support. We rely on contractual necessity where processing is required to enter into or perform our contract with you.
We may process relevant booking and communication records to prevent fraud or misuse, reconcile transactions, investigate complaints, improve services and establish, exercise or defend legal claims. Where we rely on legitimate interests, we assess whether the processing is necessary and whether your interests or fundamental rights override those interests.
We process records where necessary to comply with legal obligations, including applicable accounting, tax and regulatory requirements. In an emergency, we may share necessary information to protect your or another person’s vital interests, where the law permits.
We rely on legitimate interests or consent for photographs and videos as explained in section 5, and on an appropriate lawful basis for marketing communications. Where consent is required, we will obtain it. Marketing consent is separate from booking communications. You may opt out of marketing through the unsubscribe facility or by contacting us; essential service messages may continue. We do not sell your personal data.
4. Sharing personal data
We may share only the information reasonably necessary with payment and email providers and other service providers engaged to support bookings, communications or our operations. Providers acting as our processors must process personal data on our instructions and under appropriate confidentiality and data protection terms.
Where necessary and lawful, we may also disclose relevant records to professional advisers, insurers, regulators, law enforcement bodies or courts, including to comply with legal requirements, investigate suspected fraud or handle claims and disputes. Disclosures must be proportionate to their purpose.
If our business is restructured, sold or transferred, relevant personal data may be disclosed to advisers or a prospective or actual successor where a lawful basis exists, subject to appropriate confidentiality and safeguards. Any successor must continue to meet applicable data protection obligations.
5. Photographs and videos
Laygos may photograph or film its venues, events, boats and activities to document experiences and promote its services through its website, social media, email and other promotional channels. We distinguish general event coverage from material that features an individual as the principal subject of a promotional campaign.
For proportionate general coverage, including crowd scenes, activity highlights and incidental appearances, we may rely on our legitimate interests in documenting and promoting our business. Individual consent will not be sought for every person appearing in such footage where this basis is appropriate. Before relying on it, we assess necessity, reasonable expectations and the potential impact on guests’ rights. Private bookings, sensitive circumstances and intrusive close-ups require particular care and may make that basis unsuitable.
We will make photography information available through the booking process, event information or notices at the venue, as appropriate. These notices explain the activity; they do not create consent merely because someone attends. If you prefer not to appear, please notify our team before or during the activity. We will take reasonable steps to avoid featuring you, although incidental capture in a shared setting cannot always be prevented.
Where appropriate for an individual portrait, testimonial, endorsement or campaign featuring an identifiable guest, we will obtain specific consent or agree a suitable image release before promotional use. The permission may cover identified channels and paid advertising from the outset; separate permission is needed only for additional uses outside its scope or where otherwise required by law. Consent may be written, electronic or oral, provided it is informed, affirmative and appropriately recorded.
Within the lawful basis or permission applicable to the material, Laygos may select, crop, edit and publish it without payment unless otherwise agreed in writing. We will not use images misleadingly, imply an endorsement without authority, disclose unnecessary identifying information or publish material in an unlawful or degrading manner. Identifiable children will not be deliberately featured for promotion without appropriate verified parental or guardian consent.
You may object to legitimate-interest processing or withdraw consent by contacting us, preferably identifying the visit date and relevant image or post. We will assess objections under applicable law; processing may continue only where a lawful justification permits it. Withdrawal ends future use based on that consent but does not invalidate earlier lawful use. Where removal is required, we may remove, crop or obscure your image rather than delete an entire group photograph or recording.
We cannot guarantee retrieval of materials already distributed, downloaded or independently reposted by third parties. We will take recipient-notification or removal steps where legally required. Relevant material and permission records may be retained, with restricted use, where necessary for legal obligations or claims.
6. Retention and deletion
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected. Relevant criteria include the duration of the booking relationship, applicable accounting and tax requirements, complaint handling, limitation periods and any pending investigation or legal claim.
Closing an account, cancelling a booking or withdrawing promotional consent does not require deletion of records that we must or may lawfully retain for another purpose. Such records will be restricted to that purpose. When retention is no longer justified, we will delete or anonymise the data in accordance with our retention procedures. Residual copies may remain temporarily in restricted backups until overwritten or removed through the normal backup cycle; they will not be used for unrelated purposes.
7. Security and international transfers
We take appropriate technical and organisational measures to protect personal data, having regard to the risks, available technology and implementation costs. No internet transmission or storage system can be guaranteed completely secure. Nothing in this policy excludes obligations or liability that cannot lawfully be excluded. Please notify us promptly of any suspected misuse involving your booking or personal data.
If a provider stores or processes personal data outside Nigeria, we will transfer it only where the requirements of applicable Nigerian law are met, using an appropriate transfer basis and safeguards. You may contact us for information about safeguards relevant to your data.
Independent websites and social media services operate under their own terms and privacy policies. Laygos does not control their independent processing or content posted by other guests. Our own selection, use and disclosure of your data remain subject to applicable law.
8. Your rights and requests
Subject to applicable law, you may request access to and correction of your personal data, deletion, restriction of processing or portability. You may object to processing based on legitimate interests, object to direct marketing, withdraw consent and exercise applicable protections concerning solely automated decisions with significant effects.
Contact us using the details below. We may request proportionate information to verify your identity or authority before releasing data or acting on a request. Rights are subject to statutory conditions and exceptions, including lawful record retention and the protection of other people’s data. We will respond within the applicable legal timeframe and explain any lawful refusal or restriction.
You may complain directly to the Nigeria Data Protection Commission at www.ndpc.gov.ng. You do not need to contact Laygos first to exercise that right.
9. Cookies
We use cookies necessary to maintain sign-in sessions and remember booking information while you complete a booking. If we introduce optional analytics or advertising cookies, we will provide information about their purposes and obtain consent where required before using them. Browser settings may allow you to block or delete cookies, but disabling necessary cookies may affect booking functionality.
10. Contact and updates
For privacy enquiries, rights requests or withdrawal of consent, use the privacy contact details on our official contact page or write to Laygos Watercrafts at the address in section 1. Privacy email: info@laygoswatercrafts.com
We may update this policy to reflect operational or legal changes. The revised version will show its effective date and will be published on the relevant policy page. We will provide further notice where legally required and obtain fresh consent where a proposed change requires it. An update does not retrospectively authorise incompatible processing or override your statutory rights.
Effective date - 4th October, 2026
This policy explains how Laygos Watercrafts collects, uses, shares and retains personal data when you enquire about, book or use our services, visit our venues or interact with us online. It also explains your choices and rights under applicable Nigerian data protection law, including the Nigeria Data Protection Act 2023.
1. Who we are
Laygos Watercrafts operates from The Wings Complex, Ozumba Mbadiwe, Victoria Island, Lagos, Nigeria. References to “Laygos”, “we”, “us” and “our” mean Laygos Watercrafts. We are the data controller for personal data whose purposes and means of processing we determine.
This policy covers our booking and customer communications and our boats, events and experiences, including The Floating Club and Lusso. Independent payment providers, social media platforms and other third parties may process personal data under their own privacy notices.
2. Personal data we collect
We collect the name, email address, telephone and WhatsApp numbers you provide, your booking details and the information contained in enquiries, correspondence and requests. Booking records may include the experience booked, date, guest numbers, payment status, changes, cancellations and refunds. We also process consent records and photographs or videos as described below.
Payment card details are collected and processed by our payment provider and are not stored on our systems. We may receive transaction references and payment confirmations needed to administer bookings and resolve payment queries.
Please provide only information reasonably needed for your request. If you supply another person’s details, you must have authority to do so and make this policy available to them. If you give image consent for another adult, you must have that person’s specific authority for the stated use; organising a group booking alone does not establish that authority.
Where information is necessary to process a booking, arrange a payment or meet a legal requirement, failure to provide it may prevent us from confirming or delivering the relevant service. Optional promotional consent is not a condition of booking.
3. How we use personal data
We use personal data to respond to enquiries, administer and deliver bookings, communicate changes and reminders, issue receipts, process cancellations and refunds, and provide customer support. We rely on contractual necessity where processing is required to enter into or perform our contract with you.
We may process relevant booking and communication records to prevent fraud or misuse, reconcile transactions, investigate complaints, improve services and establish, exercise or defend legal claims. Where we rely on legitimate interests, we assess whether the processing is necessary and whether your interests or fundamental rights override those interests.
We process records where necessary to comply with legal obligations, including applicable accounting, tax and regulatory requirements. In an emergency, we may share necessary information to protect your or another person’s vital interests, where the law permits.
We rely on legitimate interests or consent for photographs and videos as explained in section 5, and on an appropriate lawful basis for marketing communications. Where consent is required, we will obtain it. Marketing consent is separate from booking communications. You may opt out of marketing through the unsubscribe facility or by contacting us; essential service messages may continue. We do not sell your personal data.
4. Sharing personal data
We may share only the information reasonably necessary with payment and email providers and other service providers engaged to support bookings, communications or our operations. Providers acting as our processors must process personal data on our instructions and under appropriate confidentiality and data protection terms.
Where necessary and lawful, we may also disclose relevant records to professional advisers, insurers, regulators, law enforcement bodies or courts, including to comply with legal requirements, investigate suspected fraud or handle claims and disputes. Disclosures must be proportionate to their purpose.
If our business is restructured, sold or transferred, relevant personal data may be disclosed to advisers or a prospective or actual successor where a lawful basis exists, subject to appropriate confidentiality and safeguards. Any successor must continue to meet applicable data protection obligations.
5. Photographs and videos
Laygos may photograph or film its venues, events, boats and activities to document experiences and promote its services through its website, social media, email and other promotional channels. We distinguish general event coverage from material that features an individual as the principal subject of a promotional campaign.
For proportionate general coverage, including crowd scenes, activity highlights and incidental appearances, we may rely on our legitimate interests in documenting and promoting our business. Individual consent will not be sought for every person appearing in such footage where this basis is appropriate. Before relying on it, we assess necessity, reasonable expectations and the potential impact on guests’ rights. Private bookings, sensitive circumstances and intrusive close-ups require particular care and may make that basis unsuitable.
We will make photography information available through the booking process, event information or notices at the venue, as appropriate. These notices explain the activity; they do not create consent merely because someone attends. If you prefer not to appear, please notify our team before or during the activity. We will take reasonable steps to avoid featuring you, although incidental capture in a shared setting cannot always be prevented.
Where appropriate for an individual portrait, testimonial, endorsement or campaign featuring an identifiable guest, we will obtain specific consent or agree a suitable image release before promotional use. The permission may cover identified channels and paid advertising from the outset; separate permission is needed only for additional uses outside its scope or where otherwise required by law. Consent may be written, electronic or oral, provided it is informed, affirmative and appropriately recorded.
Within the lawful basis or permission applicable to the material, Laygos may select, crop, edit and publish it without payment unless otherwise agreed in writing. We will not use images misleadingly, imply an endorsement without authority, disclose unnecessary identifying information or publish material in an unlawful or degrading manner. Identifiable children will not be deliberately featured for promotion without appropriate verified parental or guardian consent.
You may object to legitimate-interest processing or withdraw consent by contacting us, preferably identifying the visit date and relevant image or post. We will assess objections under applicable law; processing may continue only where a lawful justification permits it. Withdrawal ends future use based on that consent but does not invalidate earlier lawful use. Where removal is required, we may remove, crop or obscure your image rather than delete an entire group photograph or recording.
We cannot guarantee retrieval of materials already distributed, downloaded or independently reposted by third parties. We will take recipient-notification or removal steps where legally required. Relevant material and permission records may be retained, with restricted use, where necessary for legal obligations or claims.
6. Retention and deletion
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected. Relevant criteria include the duration of the booking relationship, applicable accounting and tax requirements, complaint handling, limitation periods and any pending investigation or legal claim.
Closing an account, cancelling a booking or withdrawing promotional consent does not require deletion of records that we must or may lawfully retain for another purpose. Such records will be restricted to that purpose. When retention is no longer justified, we will delete or anonymise the data in accordance with our retention procedures. Residual copies may remain temporarily in restricted backups until overwritten or removed through the normal backup cycle; they will not be used for unrelated purposes.
7. Security and international transfers
We take appropriate technical and organisational measures to protect personal data, having regard to the risks, available technology and implementation costs. No internet transmission or storage system can be guaranteed completely secure. Nothing in this policy excludes obligations or liability that cannot lawfully be excluded. Please notify us promptly of any suspected misuse involving your booking or personal data.
If a provider stores or processes personal data outside Nigeria, we will transfer it only where the requirements of applicable Nigerian law are met, using an appropriate transfer basis and safeguards. You may contact us for information about safeguards relevant to your data.
Independent websites and social media services operate under their own terms and privacy policies. Laygos does not control their independent processing or content posted by other guests. Our own selection, use and disclosure of your data remain subject to applicable law.
8. Your rights and requests
Subject to applicable law, you may request access to and correction of your personal data, deletion, restriction of processing or portability. You may object to processing based on legitimate interests, object to direct marketing, withdraw consent and exercise applicable protections concerning solely automated decisions with significant effects.
Contact us using the details below. We may request proportionate information to verify your identity or authority before releasing data or acting on a request. Rights are subject to statutory conditions and exceptions, including lawful record retention and the protection of other people’s data. We will respond within the applicable legal timeframe and explain any lawful refusal or restriction.
You may complain directly to the Nigeria Data Protection Commission at www.ndpc.gov.ng. You do not need to contact Laygos first to exercise that right.
9. Cookies
We use cookies necessary to maintain sign-in sessions and remember booking information while you complete a booking. If we introduce optional analytics or advertising cookies, we will provide information about their purposes and obtain consent where required before using them. Browser settings may allow you to block or delete cookies, but disabling necessary cookies may affect booking functionality.
10. Contact and updates
For privacy enquiries, rights requests or withdrawal of consent, use the privacy contact details on our official contact page or write to Laygos Watercrafts at the address in section 1. Privacy email: info@laygoswatercrafts.com
We may update this policy to reflect operational or legal changes. The revised version will show its effective date and will be published on the relevant policy page. We will provide further notice where legally required and obtain fresh consent where a proposed change requires it. An update does not retrospectively authorise incompatible processing or override your statutory rights.
Last updated 6 October 2026.